PERSONALISED AND BESPOKE GIFTS
THE PRINTSHOP FAQ
Hopefully Your questions are
answered below. If not please send us
an email
Send to Sales
Question?
Do we pay online and is your website secure
Answer:
Our website is secure and has an SSL certificate. However
it is NOT PCI compliant. The process to keep a website
PCI compliant is long and time consuming. However we
do use a PCI compliant payment gateway in the form of
SUMUP. Once we receive your order and have checked
the details etc, we simply send to your email address a
secure payment link
Question?
If I don’t like the mug can I send it back
Answer:
Unfortunately No. As all our products are personalised
we can’t resell them. However, Before we send out the
product, whether its a mug, badge or clock etc. we always
check it to make sure that it is to our best standard